At Savanna Foods Shop, we believe that the journey of flavour shouldn’t end at checkout. From our rustic kitchen and curated pantry in Plymouth to your home anywhere in the world, we are committed to delivering a taste of Africa with care, reliability, and the warmth you’d expect from a friendly market stall.
Our Shipping Philosophy: Global Reach, Local Heart
Based in the UK but serving a global family of flavour lovers, we’ve designed our delivery options to be as versatile as our product range. Whether you’re a homesick connoisseur in Europe, a culinary adventurer in North America, or an entertaining host in the Middle East, we bridge the distance with trusted logistics partners. We meticulously handle the sourcing and packing so you can focus on the anticipation of authentic, quality flavours arriving at your doorstep.
Shipping Options & Timelines
We offer two clear shipping methods to suit your needs, ensuring your biltong, droëwors, braai accessories, and pantry essentials arrive in perfect condition.
- Standard Shipping (£12.95): For those eager to taste their adventure sooner. We dispatch with DHL or FedEx. Your order will be processed within 1-2 business days and typically delivered within 10-15 days after shipment. This is our recommended option for perishable favourites like our handcrafted biltong.
- Free Shipping: A celebration of our global community. For all orders over £50, we offer free shipping via EMS. After the 1-2 day processing period, please allow 15-25 days for delivery. Perfect for stocking up on beers, biscuits, rusks, and canned goods for a complete African experience.
Please note: We ship worldwide but are currently unable to deliver to a few remote locations and parts of Asia. The full list is available at checkout.
From Our Hands to Your Home: The Journey of Your Order
Every product tells a story, and we protect that story throughout its journey.
- Careful Packing: Our biltong and droëwors are vacuum-sealed for freshness. Glass jars, beers, and delicate items are wrapped with protective cushioning. We pack every box with the same care we’d use for a gift to an old friend.
- Seamless Tracking: Once your order leaves our warehouse, you will receive a tracking link via email. Watch your taste of Africa make its way to you in real-time.
- Delivery & Enjoyment: Our trusted carriers will deliver your parcel. We recommend unpacking perishables promptly and storing them as directed to savour them at their best.
Our Happiness Guarantee: Returns & Questions
Your complete satisfaction is the final, essential ingredient in our service. If any item doesn’t meet your expectations, please contact us within 15 days of receiving your order. We’ll gladly guide you through our simple return process and work to make things right. It’s our promise to uphold the authenticity and quality you trust us for.
Need Help With Your Order?
Our small, passionate team is here to assist. For any delivery-related questions, tracking updates, or special requests, don’t hesitate to reach out.
📧 Email Us: [email protected]
📍 Find Us: Savanna Foods Shop, 37 Outland Rd, Plymouth, GB PL1X 7PD
We’re not just a shop; we’re your connection to the vibrant, bold flavours of Africa. Thank you for letting us deliver a piece of our world to yours.